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General Questions

Where are our products made?

All our products are made in Italy. All our fabrics are selected from the best italian resellers.

What material are our products made from?

We use lycra, microfibre, velvet, cotton, elastic mesh and lace. All our fabric is hypoallergenic.

How do i wash my 'drleotards' product?

Care instructions are sewn on the inside of your purchase.

How do i know if my order has been received?

Once you have placed your order you will receive an e-mail confirmation from us. We will reply to your e-mail if we have any questions about your order.

How long do i have to wait to receive my order?

Because all  our products are custom made, the wait time will be around 15 days plus the shipping time according to where you live.

Shipping and Returns

Where do you deliver?

We deliver worldwide via UPS Express.

How long does it take the shipping?

  • SDA/UPS Italy Express : 2/3 working days
  • UPS Europe 1 Express* : 3/4 working days
  • UPS Europe 2 Express* : 4/5 working days
  • UPS USA Express : 5/7 working days
  • UPS World Express* : 5/7 working days

 

*  UPS Europe 1 Express includes: Andorra, Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

UPS Europe 2 Express includes: Bulgaria, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia.

UPS World Express includes: all the countries that are not listed above.

How much is the shipping?

  • SDA/UPS Italy Express : 7,00€
  • UPS Europe 1 Express* : 16,00€
  • UPS Europe 2 Express* : 25,00€
  • UPS USA Express : 27,00€
  • UPS World Express* : 47,00€

*  UPS Europe 1 Express includes: Andorra, Austria, Belgium, Croatia, Denmark, Finland, France, Germany, Ireland, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

UPS Europe 2 Express includes: Bulgaria, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia.

UPS World Express includes: all the countries that are not listed above.

Are you providing free shipping?

Yes, we provide free shipping worldwide to all orders above €180.

What should i do if i have problem with my order?

Should you have a problem, please e-mail us at info@drleotards.com or use the contact form in the ‘Contact‘ page.

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